Virtual Office Services and Telephone Answering
What's a virtual office?
A virtual office combines a virtual local phone number with professional business services to establish a remote presence that gives the impression of a fully-functioning office at your chosen location. Incoming calls can be forwarded to any location, missed call notifications are sent directly to your email, and calls can be recorded as needed - allowing you to run your business professionally from anywhere while maintaining a local presence.
A virtual office provides a comprehensive suite of features to enhance your business communications and operations. Key capabilities include internal extensions, caller screening through blacklist/whitelist functionality, and call queuing - ensuring calls are efficiently routed to the right person while managing high call volumes professionally.
From your customers' perspective, they interact with what appears to be a local business presence in their country, even if you're operating remotely from anywhere in the world. This is the power of a virtual office - it delivers all the functionality of a physical office location while providing the flexibility to run your business from wherever you choose.
The virtual office system offers extensive customization options for managing your communications. You can configure call routing rules, maintain caller blacklists to filter unwanted calls, enable call recording for quality assurance and training, access detailed call history reports, set up voicemail, and transfer calls between team members. The system even supports multi-party conference calls, allowing you to host virtual meetings without the overhead of physical office locations in multiple countries.
By implementing a virtual office solution, you can maintain a professional business image and streamlined communications while operating with the agility of a remote organization. The system handles all your phone answering, messaging, and call management needs so you can focus on growing your business.
Virtual offices combine professional address services with sophisticated cloud-based communications capabilities. This integrated solution helps reduce operational costs, particularly for international calling, while enhancing overall business efficiency. Unlike traditional office business centers that require significant real estate investments, virtual offices provide enterprise-grade functionality through a flexible, cloud-based platform that scales with your needs.
How do virtual office services work?
Virtual office services provide a complete business presence solution that combines a professional business address with comprehensive communication services like phone answering and call routing - all without the need for physical office space or staff. This allows businesses to maintain a professional image while operating remotely and efficiently.
The system works by providing a virtual phone number that can be configured with advanced call handling capabilities. When customers call your virtual office number, calls can be automatically routed based on your preferences - whether that's forwarding to your mobile device, routing to a virtual receptionist, or directing callers to specific departments. Even when you're unavailable, features like voicemail, call queuing, and automated responses ensure no communication is missed.
The virtual office platform gives you complete control through an intuitive management interface. You can easily set up call forwarding rules, configure business hours, enable call recording, and access detailed analytics - all while maintaining the appearance of a traditional office environment. This flexibility allows you to run your business from anywhere while providing customers with a seamless, professional experience.
Key advantages of virtual offices:
- Universal accessibility - suitable for businesses of all sizes and types
- Global presence - available across 90 countries and 6,500 cities worldwide
- Location independence - no need for physical office presence
- Simple management - user-friendly interface for complete control
- Future-proof solution - cloud-based platform eliminates hardware concerns
- Distributed operations - run your business from multiple locations seamlessly
- Remote-ready - conduct all business operations virtually without compromising professionalism
Fasken Global's virtual office solution provides flexible, customizable services tailored to your business needs.
Comprehensive Virtual Office Features:
- Global virtual phone numbers across all countries
- Professional live call answering and routing
- Virtual meeting rooms and conference facilities
- Dedicated administrative support team
- Personalized call handling in your company name
- Smart call forwarding to any device or number
- Full-service virtual assistant support
- Professional secretarial services
- Local business number with global reach
- Worldwide mail forwarding capabilities
- Custom call answering protocols
- Integrated SMS and email notifications
Advanced Communication Tools:
- International virtual phone numbers
- Multi-device compatibility (landline, mobile, Telegram, SIP)
- Intelligent call routing
- Detailed call analytics
- Digital answering service
- Call recording and storage
- Caller screening with allow/block lists
- Professional voicemail system
- One-touch call transfers
- Multi-party conferencing
How to Get Started with Your Virtual Office
Starting at just $65/month, setting up your virtual office is simple:
- Select and purchase a virtual phone number in your desired country and city location
- Choose your required virtual office services and contact us at info@fasken-global.com to complete your setup